Lovely experience. You're able to book online as well as complete all your forms online, cutting down the time you have to wait when you arrive. The office is very clean and beautiful. The front desk greeted me quickly and helped me check in, explaining everything nicely and I was seen 5 min early. The hygenist was so nice, got my x-rays done quickly and I usually hate getting x-rays because theyre uncomfortable. However they did them here was fast and did not make my mouth hurt! They were done and the dentist saw me quickly. She was so kind and explained everything so well, and made sure I was okay during my exam/cleaning. I do have some dental anxiety which they both helped by telling me what each step was and letting me know what to expect! I loved that. They also had the great british baking show on which calmed my nerves as well as the fun music they had playing. Overall a lovely dentist visit and I look forward to returning for my upcoming treatment. Thank you, Smile Science.

Definitely recommend Dr Urd and Smile Science!! I have been a patient for 3 years and they have been a pivotal part of my dental journey. Through Smile Science I was referred to an awesome orthodontist. I love the new location, staff is always nice, and welcoming. I also really like my dental hygienist, she is great, thorough and always makes sure I am comfortable during a cleaning

Smile Science has been my dental provider since I moved to Chicago nine years ago. I've had an incredibly positive experience there for the following reasons: - First-class facility: I am no dental expert but it's clear they consistently invest in their offices to maximize patient comfort and quality of care. - Friendly and Approachable Staff and Practitioners: communication is a strength, and I have always had positive interactions with the front desk and hygienists. Dr. Urda is energetic and passionate about her work, and my experiences with other dentists have been positive as well. - Flexible Hours/Ease of Scheduling - Quality of Care/Trust: happily, the majority of my appointments here have only been for preventative care. While I've not been a terribly profitable patient for their practice, I feel their team strikes the right balance of effectively monitoring potential dental issues to be able to address proactively, but not being overly aggressive by recommending treatment that isn't really needed. Smile Science is a large, efficiently run practice. Some patients seeking a "smaller practice" feel may wish to express a preference to meet with the same individuals for their appointments to help the experience feel more personal. That said, I have always felt cared for regardless of which staff member is providing my care, and I appreciate the scheduling flexibility that having a larger staff on hand enables. Overall, I am glad to have chosen Smile Science as my neighborhood provider when I moved to Chicago and will continue to return there for my future dental needs.

Dr. Monica has been great over the years and the staff in the office have been very friendly and helpful. Scheduling is very easy and the availability of early morning and evening appointments, in addition to Saturdays, is a real life saver for those with busy work schedules. This would be a 5 star review if the quality of their billing department matched the rest of the practice. There is no easy way to reach someone to discuss any billing/invoice matters as the sole provided number routes directly to a voicemail inbox. If they decide to actually call you back and you miss the call, get ready to leave another message. Rinse. Repeat. Honestly, this is not the worst shortcoming for a dentist to have, but it is just frustrating enough to consider moving to a new practice.

I’ve had a few dental providers in the last 5-10 years due to moving but I plan to stay with Smile Science Chicago as long as possible. The front-of-house staff, the assistants, and Dr. Urda are all great. Very friendly and go above and beyond to make sure you’re comfortable. They also use some impressive technology and methods I haven’t seen before to be as thorough as possible. Easily the best experiences I’ve had at a dentist.