I found Dr. Katherine‘s office through a quick Google search after needing a new dentist. From my very first appointment it has been the best experience for me. It was so easy and quick to book an appointment and at my first cleaning, everything was explained to me properly and that continues to be the case with my recent procedures as well. There has not been pressure for me to do anything I can’t do at the time. The front desk ladies answer any and all questions I may have regarding billing and insurance (which I ask a lot of questions always) and they are just so understanding. Truly the best place with the best team!

I’ve been going to Dr. Hall for a year now and it’s never short of a positive experience. Scheduling and check-in are always seamless, staff is always very personable and kind. Consults never feel rushed and Dr. Hall’s empathy and professionalism truly shine. Best dental care experience I’ve encountered!

I am so grateful for Katherine Hall DDS I was on vacation and on the drive chipped my tooth. I called their office in the morning and they said can you be here by eight, and I could…(then my tooth was fixed )so that the rest of my trip could proceed as normal. I can’t tell you how grateful I am how pleasant the office is and how easy they made it for an out of towner to get taken care of. If I lived in Nashville, they would be the Dentist that I use and recommend!

Dear Katherine Hall Dental Office Management, I am writing to express my concern about a disappointing experience I recently had at your office, specifically related to an interaction with Rhonda, a member of your front desk staff. Due to the nature of my career, I occasionally need to reschedule or cancel appointments. I communicated this to your team early on, but I was charged $25 for an appointment I believed I had canceled. I have made multiple attempts to address this issue by calling your office and following up with an email, but I have not received a response. When I spoke with Rhonda by phone, I found the conversation to be unhelpful and frustrating. In my opinion, her tone was dismissive, and I felt that her responses were not reflective of the professional and courteous communication I expect from a healthcare provider. Additionally, she mentioned that I had rescheduled or canceled six to seven appointments, which does not align with my understanding. To my knowledge, I have only adjusted three appointments. The lack of response to my attempts to resolve this issue, combined with my experience during this conversation, has left me questioning the level of customer service provided by your office. Based on my interaction, I would personally hesitate to recommend this office to others if they might encounter similar treatment. Sincerely, Trevor

Being the “OG BIG BABY OF DENTAL CARE,” I can’t say enough about how WONDERFUL Dr. Hall is. She has been so patient and supportive of me when other dentists would likely have asked that I see someone else. Dr. Hall is an EXCEPTIONAL professional and just a lovely human being. Her staff reflects her qualities, making your dental experience pleasant. Even for folks like me! Brenda Allen